Contact

A real question deserves a useful answer.

Whether it is about fit, fabric, an order or a return, send us a note. We aim to reply within two working days.

Email us athello@alwaystheredads.co.uk

Before you write

Help us get to the answer quickly.

About an order

Include your order number and the email address used for the order. Please never send full payment-card details by email.

About a return

Tell us what you would like to return and why. We will send the correct return instructions before you post anything back.

Read shipping & returns

About a fault

Include a clear photo of the issue, along with your order number. This helps us assess the problem without delay.

Product questions

Not sure which cap is yours?

Tell us how you like your caps to fit and when you plan to wear it. We will point you in the right direction.

Browse the caps